Terms & Conditions

Terms & Conditions

1. Use of Website:

  • You may use our website for lawful purposes only and in accordance with these Terms.
  • You agree not to use our website in any way that could damage, disable, overburden, or impair the website or interfere with any other party’s use of the website.


2. Products and Services:

  • Warranty: All products come with a 12-month warranty.
  • We reserve the right to modify or discontinue products or services at any time without prior notice.


3. Orders and Payments:

  • By placing an order on our website, you agree to pay the specified price for the products or services.
  • We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability or errors in pricing.


4. Intellectual Property:

  • All content on our website, including text, graphics, logos, images, and software, is the property of Solar Factor and is protected by copyright and other intellectual property laws.
  • You may not use, reproduce, distribute, or modify any content from our website without prior written consent from Solar Factor.


5. Limitation of Liability:

  • In no event shall Solar Factor be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our website or products.


6. Returns and Warranty:

  • Returns: You may return purchased items in their original packaging, unopened, within 5 days of purchase. Refunds will be issued to your chosen account after inspection and approval of the returned items.


7. Indemnification:

  • You agree to indemnify and hold harmless Solar Factor and its officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses arising out of your use of our website or products.


8. Governing Law:

  • These Terms shall be governed by and construed in accordance with the laws of [jurisdiction], without regard to its conflict of law provisions.


9. Changes to Terms:

  • We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website after any changes to these Terms constitutes acceptance of those changes.


10. Contact Us:

  • If you have any questions or concerns about these Terms, please contact us at info@solarfactor.co.za or phone +27 71 755 4240.